Question 1

What is JTSync?

Accepted Answer

JTSync is a SaaS platform by Just-Tech that automatically syncs case metadata from LegalServer to SharePoint. It enriches your SharePoint folders and files with information like client names, caseworkers, dispositions, and legal problem codes — without downloading or uploading documents.

Question 2

How does JTSync work?

Accepted Answer

Connect your LegalServer and SharePoint accounts, configure which fields to sync and how folders should be organized, then let JTSync run on a schedule. It uses delta processing to only sync changes, keeping your SharePoint library up to date automatically.

Question 3

How much does JTSync cost?

Accepted Answer

JTSync costs $75 per month as a base fee, plus usage-based cloud compute. There are no setup fees or contracts. Usage details and budget controls are available in the billing dashboard.

Question 4

Is JTSync secure?

Accepted Answer

Yes. JTSync uses OAuth for both LegalServer and SharePoint connections, encrypts all credentials at rest, transmits data over TLS, and never stores documents — it only syncs metadata. All access is scoped to your organization with role-based team permissions.

Question 5

Does JTSync copy documents between systems?

Accepted Answer

No. JTSync performs a one-way metadata sync from LegalServer to SharePoint. It enriches SharePoint folders and columns with case data but does not download, upload, or duplicate any documents.

Question 6

Who is JTSync built for?

Accepted Answer

JTSync is built for legal aid organizations, legal services nonprofits, and law firms that use LegalServer for case management and Microsoft SharePoint for document storage. It eliminates the manual work of keeping metadata in sync between these two systems.

Question 7

Can I customize which fields are synced?

Accepted Answer

Yes. JTSync supports custom field mappings between LegalServer and SharePoint columns, including transforms like date formatting, case changes, and trimming. You can create multiple sync configurations for different SharePoint libraries.

Question 8

Who created JTSync?

Accepted Answer

JTSync is created and maintained by Just-Tech, a technology company focused on building tools for legal services organizations. Contact support@just-tech.com for questions.

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